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Wawel Royal Castle - HOME

Wawel Royal Castle
State Art Collection

31-001 Kraków, Wawel 5

(+48 12) 422-51-55, 422-61-21

Tourist Information:
(+48 12) 422 51 55
ext. 219

Reservations and Guide Service:
(+48 12)
422 16 97

Press contact:
(+48 12) 422 51 55
ext. 380, 341

Privacy policy

Cookies Policy
The website https://www.wawel.krakow.pl uses cookies. Cookies are small text files sent by our web server to your browser, and may be stored on your computer’s hard drive. When your browser reconnects with our website, our web server recognizes the type of device that you are using. The information stored on the cookies can only be retrieved by the web server that sent them. Cookies make it easier to use previously-visited websites.
Cookies collect such information as IP address, browser, language, operating system, internet service provider, date, time, location, and information provided to the website by filling out a contact form.
Cookies identify the user, making it possible to customize our web page content according to the user’s preferences and to display advertising more relevant to the user. We use cookies to guarantee the best browsing experience on our website. The data obtained are used
internally by the Wawel Royal Castle – State Art Collection in order to optimize online and mobile experiences.
Our website uses the following types of cookies:
a) ‘Strictly necessary cookies’ are cookies that are required for the operation of our website.
They include, for example, cookies that are used for authentication purposes for services
that require authentication on our site;
b) Cookies that are used for security purposes, for example to detect authentication abuses
(i.e. robots);
c) ‘Performance cookies’ that collect information about how users use and navigate the
d) ‘Functional cookies’ that ‘remember’ the user’s settings and personalization of the
interface, for example, choice of language or region, font size, website appearance, etc.
e) ‘Advertising cookies’ are used to make the advertising displayed on the site more relevant
to individual users.

Managing Cookies
The user always has the option to disable or enable cookies by changing browser settings.
For instructions on how to manage cookies, please visit

General information clause on personal data protection
In accordance with Article 13(1) and (2) of the General Data Protection Regulation of 27th April 2016
I hereby inform that:
1. the controller of your personal data is Zamek Królewski na Wawelu – Państwowe Zbiory
Sztuki with its registered office in Kraków at Wawel 5, 31-001 Kraków;
2. contact details of the data protection officer: Maciej Rymaszewski, iod@wawel.org.pl;
3. the recipients of your personal data will be entities that provide our company with
organizational and technical solutions (ICT service providers, software developers, postal
services and courier companies, law firms and debt collection agencies);
4. your personal data will not be transferred to any third country and/or international
5. your personal data will be processed for a minimum period of 6 years or until the consent is
6. you have the right to access your data and the right to rectify, remove, limit the processing
thereof, the right to data portability, the right to object, the right to withdraw your consent
at any time with no effect on the lawfulness of the data processing that you agreed upon
prior to the withdrawal of your consent;
7. you have the right to submit a complaint to the Polish Inspector General for the Protection of
Personal Data (GIODO/UODO) if you find your personal data to be processed in a way that
infringes upon the General Data Protection Regulation of 27th April 2016;
8. providing your personal data for marketing purposes is optional;
9. your data will not be processed in an automated way, which also includes processing for
profiling purposes.